Pharmacy4All > Terms & Conditions

Terms & Conditions

Last Updated: 9/28/2025

Welcome to Pharmacy4All.co.uk (“we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your use of our website, services, and purchases. By using our site, you agree to these Terms. Please read them carefully before ordering.

1. Eligibility & Account

    • You must be at least 18 years old to use our services or place an order.

    • You agree to provide accurate, complete, and up-to-date information when creating an account or placing an order.

    • You are responsible for maintaining the confidentiality of your login details and for all activity under your account.

2. Medical Disclaimer

    • Information on our website is for general informational purposes only and should not replace professional medical advice.

    • Always consult a qualified healthcare professional regarding diagnosis, treatment, or before taking any medication.

    • We are not responsible for any decisions made based on the information provided on our website.

3. Prescriptions & Pharmacy Services

    • Prescription-only medicines will only be dispensed upon receipt of a valid prescription from a licensed prescriber.

    • We reserve the right to refuse or cancel an order if a prescription is invalid, incomplete, or fraudulent.

    • For safety reasons, prescription medicines cannot be returned once supplied unless faulty or delivered in error.

4. Orders & Acceptance

    • All orders are subject to availability and acceptance.

    • After placing an order, you will receive an acknowledgement email, but the order is only confirmed once dispatched.

    • We reserve the right to refuse, cancel, or limit orders for any reason, including suspected misuse or regulatory restrictions.

5. Pricing & Payment

    • Prices are listed in GBP (£) and include VAT (where applicable).

    • We reserve the right to update prices or correct errors. If an error is discovered, we will notify you before processing.

    • Payments are processed securely through trusted providers (e.g., PayPal, credit/debit cards). We do not store payment details.

6. Shipping & Delivery

    • Delivery is available across the UK (and other regions where stated).

    • Delivery times are estimates and not guaranteed; delays may occur beyond our control.

    • Risk of loss passes to you once items are dispatched. Ensure proper storage of medicines upon delivery.

    • Please inspect your delivery immediately and notify us of any issues.

7. Returns & Refunds

    • Non-prescription items: may be returned within 14 days if unopened, unused, and in original packaging.

    • Prescription items: cannot be returned unless delivered in error, faulty, or damaged.

    • Refunds are issued once returned goods are inspected and approved.

8. Intellectual Property

    • All website content (logos, text, product images, design, and software) belongs to Pharmacy4All or our licensors.

    • You may not reproduce, modify, or distribute content without written permission.

9. Liability

    • We aim to provide accurate product information but cannot guarantee it is error-free or complete.

    • To the extent permitted by law, we are not liable for indirect or consequential damages, including loss of profits, data, or business.

    • Nothing in these Terms excludes liability for death, personal injury due to negligence, fraud, or any rights that cannot be excluded under UK law.

10. Force Majeure

We are not responsible for failure to perform obligations caused by events outside our reasonable control (e.g., strikes, natural disasters, pandemics, transport delays).

11. Third-Party Links

Our website may include links to third-party websites for convenience. We are not responsible for their content, privacy practices, or policies. Accessing these is at your own risk.

12. Privacy & Cookies

    • Your use of our services is also governed by our Privacy Policy and Cookie Policy.

    • By using our site, you consent to our handling of your personal data as outlined in those policies.

13. Changes to Terms

We may update these Terms occasionally. Updates will be posted on this page with a new “Last Updated” date. Continued use of the website means you accept the revised Terms.

14. Governing Law

    • These Terms are governed by the laws of England and Wales.

    • Any disputes will be resolved exclusively in the courts of England and Wales.

15. Contact Us

If you have questions about these Terms, please contact us:

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